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Unlike an RFQ (request for quotation) that is usually for a tangible
product, where a detailed group of specifications are defined, an
RFP (request for proposal) is usually for a service or engineered
project where the solution could be delivered in numerous methods.
The purpose of the RFP is for the responding company to delineate
the methods that they will use to fulfill the need and at what
price.
The proposal can be a response to a detailed RFP with due dates and
normal bidding criteria or it can be unsolicited and informal. In
general, the purpose of the response is to get the right to present
your solution, in person to the potential buyer. Very seldom are
awards for work given directly as a result, of an RFP.
Once the goal of writing the proposal is determined, to be selected
for the short list of companies who will be allowed to present their
solution, the writers can determine what they need to say.
In order to get to the short list, you must instill a sense of
confidence in the potential buyer that you are capable of completing
the project or supplying the service.
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This includes, having the staff and/or manpower necessary, their
qualifications and the financial strength of the company.
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A history of satisfactory completion of similar projects in size
and complexity or of providing similar services to companies of
similar size and/or characteristics.
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An indication that you understand the needs of the prospective
client and your solution to those needs. This is the area where most
companies fail. They fail because they write a book and try to cover
every plausible need the buyer may have. By highlighting every
possible need scenario, you are indicating to the buyer that you
truly do not understand the buyer’s hot spots or problems. The
bidder needs to identify at most three key needs, and concentrate on
providing detailed solutions to those. A summary of the overall
services of the company can delineate other areas where the bidder
has solutions, however this area must be very brief and to the
point.
A number of years ago proposals were ranked by their weight and
flashy appearance. This is no longer the case. We are in an era
where companies are operating lean. They do not have the time or the
inclination to read wordy, not to the point, flashy proposals. In
some cases, flashy proposals are taken as an indication that the
bidder is not cost conscious and in this day and age, that image is
not generally acceptable. Unless you are in the advertising
industry, you are not selling the format of the proposal you are
selling the information that is within the proposal. To have the
potential buyer say that you had the best looking proposal has no
meaning if he contracts the project to another company.
If you are responding to a formal RFP, the answers should be short,
informative and to the point. The individuals reading your proposal
will appreciate that they do not have to sift through paragraphs of
motherhood statements in order to find the answer to their
questions. In most cases, they won’t bother.
Remember that the way you write is an indication of how you respond
and work with clients in general. If you don’t get to the point in
an RFP the client will assume that you don’t get to the point in
anything you do.
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